![]() What made the situation so unnerving was that unlike your average package thief, these two had what appeared to be a USPS master key - allowing them to buzz themselves in to multi-unit apartment buildings and open all the mailboxes inside.īuildings in Japantown, Cow Hollow, and Fort Mason were reported to have been hit by the duo. The story first came to light in August when KTVU reported that a pair of suspected thieves had been captured on surveillance video stealing mail from a Van Ness Avenue building. What's more, residents in the 94109 zip code - which is believed to be specifically at risk - remain vulnerable as changing all the impacted locks is a massive, expensive, and time-consuming task. All rights reserved.The alleged thieves spotted last month stealing mail across San Francisco with what is believed to be a USPS master key remain on the loose, and officials are still investigating just how, exactly, these criminals managed to acquire the key in the first place. If you believe your mail was stolen, report it immediately by submitting an online complaint at or calling 87.Ĭopyright 2023 KOLO. If you see a mail thief at work, call police immediately, then report it to Postal Inspectors at 87 (say “Theft”). By exchanging work and vacation schedules with trusted neighbors, you can watch each other’s mailboxes and residences. Consider starting a neighborhood watch program.If you have concerns about security in your neighborhood, consider installing a lockable mailbox or obtaining PO Box service from your local Post Office.Ask your bank for “secure” checks that are more difficult to alter. Hand outgoing mail to your letter carrier, or mail it at the Post Office, an official blue USPS collection box on the street, or a secure receptacle at your place of business.If you change your address, immediately notify your Post Office and anyone with whom you do business via the mail.If you don’t receive a check or other valuable mail you’re expecting, contact the issuing agency.You can sign up for email and text alerts at When expecting a package delivery, track the shipment at.Have your Post Office hold your mail while you’re away. Don’t leave your mail unattended for extended periods. Just as you wouldn’t leave the door to your home unlocked while you’re away, you shouldn’t let mail accumulate in your mailbox.If you won’t be home when the items are expected, ask a trusted neighbor to pick up your mail. ![]()
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